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FAQs

Are your watched authentic Tag Heuer?

Yes, each Tag Heuer watch has a unique identifying number allowing you to visit any authorised TAG Heuer Service centre for repair. As such you can be assured you are receiving a fine chronograph made with over 160 years of experience.

Do you provide a tracking number for delivery?

Yes, all items are tracked, insured and guaranteed to arrive.

How quickly will I receive my watch?

Dependent on where you live we aim to deliver within 7-14 days – in any case Customer Services will be in contact once we’ve received your order to confirm your delivery date.

What happens if my watch arrives damaged?

Prior to dispatch, each watch is carefully checked for any damage. However, in the unlikely event the watch arrives damaged, please call our customer service department.

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